Terms and Conditions
1. Introduction
Welcome to Shef's Kitchen. These Terms and Conditions ("Terms") govern your use of our home food delivery service, which connects you with FSSAI reigstered home chefs in Bangalore, Karnataka, India. By accessing or using our service, you agree to be bound by these Terms.
2. Definitions
- "Service": The home food delivery platform provided by Shef's Kitchen.
- "User": Any individual who accesses or uses the Service.
- "Chef": FSSAI Registered home chefs who prepare and deliver food through shefs.
- "Order": A request for food delivery placed through the Service.
3. User Accounts and Registration
To place orders, you must create an account and provide accurate information. You are responsible for maintaining the confidentiality of your account credentials.
4. Ordering and Payment
All orders are subject to availability. Payment must be made at the time of ordering through our secure payment gateway. We accept various payment methods as displayed on the platform.
5. Delivery
We deliver within a 3-5 km radius of vajarahalli metro station, Bangalore. Delivery times are estimates and may vary. We are not liable for delays caused by unforeseen circumstances.
6. Chef Responsibilities
All our chefs are FSSAI reigstered and prepare food in hygienic home kitchens. We ensure that all food meets safety standards and is prepared fresh.
7. User Responsibilities
You agree to provide accurate delivery information and be available to receive orders. You are responsible for any additional charges incurred due to incorrect information.
8. Liability and Disclaimers
While we strive for quality, we are not liable for any allergic reactions or health issues arising from food consumption. Users with dietary restrictions should inform us in advance.
9. Intellectual Property
All content on the Service, including logos and recipes, is owned by Shef's Kitchen.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the Service constitutes acceptance of updated Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at [email] or [mobile].